Customer service    /    FAQ

Do I have to pay customs or taxes?

If parcels are being delivered outside of the European Union, Unisportstore will automatically remove the VAT from the order.

As the parcel arrives in its destination country, the parcel may be liable to local customs or taxes. These must be handled by the customer.

We do inform about the possibility of being subject to customs fees both on our site, in our terms and conditions, as well as in your order confirmation e-mail. Hence the reason why Unisportstore can not accept any liability for any additional charge by local authorities (including, but not limited to taxes, import duties or holding fees).

For questions and details on custom fees, please get in touch with your local Customs office. Also, you can find an estimate on your import taxes right here. 

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