Customer service    /    FAQ

When will I have my parcel?

Shipping to European Union countries is 7 euro, flat rate.

We ship via DPD(and partners) to all countries within the European Union.

Usual delivery time varies from 3-6 working days depending on your geographic location. Some countries or remote locations might take longer, depending on local circumstances or holiday seasons. So do please note that it is expected delivery time, not guaranteed delivery times. 

We will always send you an email with your DPD tracking number once we are ready for dispatch.

You can then track your parcel via your tracking number on the DPD tracking site.

In case of any issues or questions in relation to an individual delivery, we recommend you contact your local DPD or partner office for the fastest problem solving. Find your local DPD partner right here.

You are of course also welcome to contact us in relation to any questions regarding your delivery.

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  • 0

    i have ordered boots of ye and i dont know where i will i find my dpd number 


  • 0

    Hi Blechunt - you should always receive an email that includes your tracking number. Usually any order will be dispatched within 24 hours, depending on the items included on your order. If you do not receive a tracking number, do please get in touch. 

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